Privacy Policy

What We Collect

We collect information you provide directly to us and information generated through your use of our services.

• Account and intake data: When you submit our intake form or create an account, we collect your name, email address, phone number, business name, business type, location, and project details.
• Payment data: Billing information is collected and processed by Stripe. We do not store your full card number or payment credentials on our servers.
• Communications: Messages you send through our contact form, dashboard, or email are stored so we can respond and maintain service records.
• Usage data: We may collect standard server log information such as IP address, browser type, pages visited, and timestamps. This is used for security monitoring and service improvement.
• Cookies: We use cookies to maintain session state, remember preferences, and analyze general site usage. See the Cookies section below for more detail.

How We Use It

• To build and deliver your website and associated services.
• To communicate with you about your project, billing, and support requests.
• To process payments through Stripe.
• To send transactional emails such as dashboard access links, project updates, and invoices.
• To detect, investigate, and prevent fraud or abuse.
• To improve and develop our services.

We do not sell your personal information to third parties. We do not use your data for advertising purposes on external platforms.

Third Party Services

We use the following third-party services to operate our platform. Each service has its own privacy policy governing how they handle data.

• Stripe processes all payment transactions. Your card details are submitted directly to Stripe and are subject to Stripe's Privacy Policy.
• Resend is used to send transactional emails including intake confirmations, dashboard links, and support replies. Email content may pass through Resend's infrastructure.
• Hosting infrastructure may include cloud providers such as Vercel for application hosting. Server logs and request data are subject to their data processing terms.

Cookies

Our website uses cookies and similar technologies. We use:

• Essential cookies required for the site to function, such as session management and security tokens.
• Preference cookies to remember settings like your chosen color theme.
• Analytics cookies to understand how visitors use the site in aggregate. This data is anonymized where possible.

You can accept or decline non-essential cookies through the banner shown on your first visit. You can also manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

Data Retention

We retain your data for as long as necessary to provide our services and meet legal obligations.

• Active client project data is retained for the duration of your subscription and for a reasonable period afterward in case you return.
• Intake form submissions are retained for project delivery purposes and may be kept for up to 3 years for business records.
• Payment records are retained as required by applicable tax and financial regulations, typically 7 years.
• Upon request, we will delete or anonymize your personal data where we are not legally required to retain it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Portability: Request a machine-readable export of your data.
• Opt-out: Unsubscribe from non-essential communications at any time using the unsubscribe link in any email we send.

To exercise any of these rights, contact us at hello@mantistech.io. We will respond within 30 days.

Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at hello@mantistech.io. We are committed to addressing your concerns promptly and transparently.